Lead Cabin Attendant (Trainee)

Job Posting Start Date: 20 Aug 2024

Location: Mumbai, MH, IN Ahmedabad, GJ, IN Bengaluru, KA, IN Chandigarh, CH, IN Chennai, TN, IN Delhi, DL, IN Hyderabad, TG, IN Indore, MP, IN Jaipur, RJ, IN Kochi, KL, IN Kolkata, WB, IN Lucknow, UP, IN Pune, MH, IN

Company: InterGlobe Aviation Ltd

Job Description

Eligibility Criteria :-

· 21 years of age

· Currently flying as SCA or CA who has finished 18 months of flying

Note :- Applicants with previous flying experience from various airlines are required to produce a duly authenticated record of their SEP Card (02 RCT endorsed) from their previous airline (if applicable) as per the CAR requirement 

Job Specification :-

Lead Cabin Attendants are responsible for the safety and comfort of passengers on board. They prepare passengers/cabin for take offs, landings and emergencies, as well as providing In Flight Services. Provide exceptional Customer Service on board.

Job Description :-

· Responsible for coordinating all communication with crew

· Coordinates duties & assigns responsibilities to all cabin attendants

· Conduct pre/post flight briefings to establish standards & assign responsibilities

· Preflight Check all emergency equipment.

· Ensures Uniform & Grooming Standards are adhered to.

· Ensures strict compliance to all D.G.C.A. regulations.

· Ensures customer service regulations are adhered to.

· Making all In flight Announcements

· Ensures flight is operated according to company standards & policies.

· Qualifies in the use of emergency equipment and procedures.

· Handles Pax Queries/Complaints in an effective and professional manner.

· Carries out responsibilities relating to the safety of the aircraft, customers, and crew.

· Completing all necessary forms/ documentation (as required)

Competencies

IFS - Communication
IFS - Demonstrating Confidence
IFS - Job knowledge and skills (if has prior flying /aviation/ other experience)
IFS - Personality/Poise/Etiquette/Maintaining Composure
IFS - Presentable Appearance