Officer - AO&CS

🛫 IndiGo Airlines!! 🛫

🔥 RECRUITMENT DRIVE – December 3, 2024 🔥

🔍 Join the aviation adventure! Soar with our vibrant team and make the sky your limit. Don't miss out – let's meet!

📍 Job Location: Ahmedabad Airport | Roles: Ground Staff Roles

👥 Designation: Officer, Executive | Pay Range: ₹2.5L - ₹3.5L p.a.

🗓️ Mark Your Calendar:

📅 Date: Decemeber 3, 2024, Monday

⏰ Time: 9:00 AM to 12:00 PM

🏨 Venue: Hotel Comfort INN, Near Airport Circle, Ahmedabad - 380001.

🚀 Requirements:

📜 Graduation | Age < 27

🚫 No visible tattoos

🎯 Preferred: Fluent English, Groomed, Thrives in dynamic shifts

📎 Bring: Resume with photograph, Aadhar, PAN, Passport, Graduation Degree, All semester marksheets, Experience letters (if any), a copy of AEP surrender to BCAS (for aviation experienced)

🛑 Remember: IndiGo does not charge any money for interviews or recruitment. Your dream career awaits – seize the opportunity!

Discover more at: https://jobs.goindigo.in/

JOB DESCRIPTION

Officer – AO&CS in the role of Customer Service

(OUText – Customer Service)

Job purpose:

To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

Key responsibilities and accountabilities:

Assist customers through all procedures related to arrivals & departures in the following activities.

Reservations & ticketing:

• Making reservations across the counter
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.

Departures

• Attend the pre – flight and post flight briefings.
• Setting up of check in counters.
• Screening of checked in baggage.
• Maintain high quality of Check in procedures.
• To assist customers with special requests.

Arrivals

• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Co-ordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.

Post flight departure 

• Filing of all necessary flight papers
• Any other responsibility assigned by the management from time to time

“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.