Assistant Manager - Cargo Operations

Job Description

JOB DESCRIPTION OF ASSISTANT MANAGER – CARGO SALES
Purpose: 
Responsible for achieving the set revenue targets through efficient and systematic distribution of air-way bills and identifying resources to improve bottom line.

JD:
• Responsible for taking corrective actions, either to address hazards and/or errors identified through reporting or from other sources, or in response to events, such as accidents and incidents.
• Responsible for ensuring compliance with both regulatory and internal requirements.
• Achieve sales target set by Head Quarters.
• Establish and enhance distribution network. 
• Services the distribution network through promotional activities.
• Liaise with direct clients to ensure repeat sales.
• Improve station yield by developing high yield commodities.
• Monitor the Sales staff.
• Continuous market research with the focus on future growth opportunities.
• Gather market information on competition.
• Updating of mark trend / (confidential reports) on competitors.
• Liaise closely with Cargo Operations to improve on revenue generation.
• Plan marketing / sales activities at the station level for increasing customer base.
• Sourcing new Retail / Corporate clients.
• Assign responsibilities to other team members and monitor their performance.
• Cost control through maximum utilization of available resources and cross utilization of resources.
• Update Head Office regularly by means of periodical reports highlighting sales functions and service delivery standards
• Comply and Maintain safety / security / operation standards and ensuring implementation of company’s norms.
• Optimizing customer satisfaction by improving operational efficiency.
• Responsible for understanding and meeting client requirements.
• Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.