Ground Staff Recruitment Drive | Hotel Flora Grand, Goa | 14-November
Job Posting Start Date: 26 Oct 2024
Location: Goa, GA, IN
Company: InterGlobe Aviation Ltd
IndiGo Airlines
WALK-IN - Recruitment Drive – November 14, 2024
Job Function: Airport Operations and Customer Services (Ground Staff)
Departments: Customer Services, Security, and Ramp
Designation: Officer, Executive
Job Location: Dabolim International Airport, Goa
Interview Date: 14-November-2024 (Thursday)
Registration Time: 8:30 AM to 9:30 AM
Interview Time: 9:30 AM to 6:00 PM
Venue: The Flora Grand, Opp Radio Mundial, Vaddem, Vasco Da Gama, Goa - 403802
Mandatory Requirement:
- Graduation with all semester marksheets and degree certificate
- No visible tattoos on the body, around arms, neck, etc.
- Age below 27 years
Must bring the following documents (original and copy) at the time of the interview:
1. Updated resume with passport size photograph
2. Aadhar card
3. PAN card
4. Passport
5. All education marksheets, 10th, 12th, Graduation Degree, and all Semester Marksheets
6. If experienced, resignation acceptance, relieving and experience letter
7. If aviation experienced, a copy of Airport Entry Pass, AEP surrendered to BCAS
Preferred Candidate:
- Proficient communication skills in English
- Well-groomed appearance with a pleasing personality
- Capability to thrive in challenging environments, including on-field and rotational shifts
Join IndiGo and embark on an exciting career journey with us! Don't miss this opportunity to be part of a dynamic team in the aviation industry. We look forward to meeting you!
IndiGo does not charge any money for interviews or recruitment.
Discover more at: https://jobs.goindigo.in/
Job Description
JOB DESCRIPTION
Officer – AO&CS in the role of Customer Service
(OUText – Customer Service)
Job purpose:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.
Key responsibilities and accountabilities:
Assist customers through all procedures related to arrivals & departures in the following activities.
Reservations & ticketing:
• Making reservations across the counter
• Selling of tickets.
• Remitting cash to the concerned department.
• Answering customer queries over the telephone.
Departures
• Attend the pre – flight and post flight briefings.
• Setting up of check in counters.
• Screening of checked in baggage.
• Maintain high quality of Check in procedures.
• To assist customers with special requests.
Arrivals
• To assist customers with special requests.
• To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
• Co-ordination with the baggage vendor for the damaged bags.
• Follow up with the en-route stations regarding lost baggage.
Post flight departure
• Filing of all necessary flight papers
• Any other responsibility assigned by the management from time to time
“Be aware of and comply with his / her safety responsibilities and accountabilities as laid down in the IndiGo SMS Manual, Chapter Safety Policy and Objectives.”
At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.
Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their – but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.