Digital Transformation - B2B Sales

Job Description

Job Summary 

The B2B Solution Architect is a full-lifecycle role that aligns customer value and outcomes throughout strategy, sales and delivery of a Digital solution. The role combines a deep understanding of enterprise data and systems with robust business acumen to evaluate, propose, design, develop, and implement solutions that align with client business objectives. A key aspect of this role is ensuring customer success and driving significant business value. The ideal candidate will have a proven track record in delivering programs and the ability to communicate complex technical concepts to non-technical clients and internal teams. Mastery of the various functional capabilities across the Sales/ B2B/  product set is essential. 

Role:

• Drive transformative solutions that yield tangible business results for B2B Sales 
• Collaborate with experts in  SPEED model (Strategy, Product, Experience, Engineering, Data) to craft and implement high value Salesforce solutions.
• Interface with industry go-to-market teams, Industry Shelf Products for B2B technology solutions, clients, and delivery teams to ensure successful client outcomes. 
• Provide thought leadership on new approaches, capabilities, and market trends. 
• Facilitate work planning and estimation with solutions lead, project management, and delivery teams. 
• Communicate effectively with a broad set of client stakeholders and globally distributed teams. 
• Manage and coach people, nurturing aspiring architects and consultants. 
• Specialized in Successful cross functional, interdepartmental collaboration to streamline process and digital solution cutting across 
• Specialized to drive Development, delivery and execution team
• Handling and collaboration with more than one delivery partners for execution 

Skill & Experience Required

• 7 - 10 years of Digital solution delivery experience, with demonstrated proficiency in Sales/Service Cloud or Marketing Cloud and omnichannel solution delivery experience with adjacent capabilities (Data Cloud, Personalization, Field Service Lightning, B2B Commerce, CPQ, etc).  
• System Architect, or Data Cloud certifications are encouraged. 
• 5+ years of enterprise program management experience. 
• 3-5 years of pre-sales experience in shaping and scoping large and complex projects. 
• Demonstrated understanding of Enterprise Governance, ‘COEs’ & digital application development and delivery best practices. 
• Understanding of key Execution and  deployment considerations such as data residency, CCPA, GDPR and increasingly hyper force. 
• Functional understanding of the purpose and use-cases for technologies and frameworks that are key to effective solution design (i.e. front end development, integration, analytics, security). 
• Qualification or work experiences in Sales / B2B domain

The role involves:

• Contribute/Lead design and blueprinting sessions for IndiGo’s B2B Digital Transformation journey
• Review and/or participate in solution build and test activities on Sales B2B Planning implementations rollouts, or upgrade projects
• Reporting, MIS and Dashboards for Sales, B2B / agents and IngiGo
• Experience in understanding technical details, functions of multiple applications/complex systems and their integration.
• Designed and Implemented application / digital solutions for Sales 
• Maintains a network with architects at the technology vendors to provide the latest thinking around industry trends and best practices.
• Supports and influences the analysis, design and support of software solutions that meet business partner needs
• Strong organizational skills and ability to multi-task in support of multiple projects at a time

Key Responsibilities: 

• Support Business process/ Requirements gathering/ Solution architecture workshop session 
• Able to gather functional requirements and convert into technical designs
• Ability to recommend best practices and optimized solution configurations in SAC, should have good understanding on Performance optimizations of application
• Create HLSD High level solution design documents, Detailed design documents, assist in change management activities 
• Work on development/maintenance of models, stories and procedures

Technical Experience Required: 

• Should be proficient in Advanced Sales Digital Platforms available in market, expected to develop complex logics
• Minimum 5 years of  hands-on experience in implementing planning solutions of high complexity and large scale.
• Experience in translating business process requirements into digital solutions
• Experience in architectural planning and development in the Application Solution product ecosystem
• Ability to effectively develop presentations and present ideas and proposals to all levels of management. Excellent verbal/written communication, collaboration, analytical Skills 

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers.
Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status
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