Lead Business Analyst
Job Posting Start Date: 26 Feb 2025
Location: Gurgaon, HR, IN
Company: InterGlobe Aviation Ltd
IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.
We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.
Job Description
Department - Digital
Base Location - Gurugram
Work Mode - Onsite
Travel Required - On Requirement Basis
Job Purpose:
Partner with stakeholders across business units (ex: sales, finance, HR) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
Collaborate with stakeholders to elicit and priortise business requirements
Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
Conduct daily systems analytics to maximize effectiveness and troubleshoot problems, propose optimizations
Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
Required skills and qualifications:
Six or more years of experience in analytics and systems development
High proficiency with SQL, Tableau, Power BI and database management
Proven analytical abilities
Experience in generating process documentation and reports
Excellent communication skills, with an ability to translate data into actionable insights
Prior Aviation experience is recommended
At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.
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