Lead Distribution System (Airline - PSS)
Job Posting Start Date: 22 Jan 2025
Location: Gurgaon, HR, IN
Company: InterGlobe Aviation Ltd
IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.
We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.
Job Description
Job Summary
We are seeking an experienced Lead Role in Distribution PSS to support the implementation and enhancement of our Distribution channel platform.
The successful candidate will work closely with cross functional teams to analyze business requirements and work collaboratively for implementation of the distribution channel.
The candidate will play a pivotal role in collaborating with our business team to drive the adoption of distribution strategies in all our digital channels.
Job Description
• Implement the Distribution strategy and vision ensuring alignment with business objectives.
• Act as the primary point of contact for both internal and external stakeholders, overseeing domain-specific activities.
• Establish and document best practices, ensuring adherence and adoption.
• Strong collaboration, prioritization, and planning skills.
• Excellent communication and influencing skills, with the ability to support arguments with data.
• Understanding of Airline Domain Functionalities-Reservation systems and related areas
• Responsible for converting product roadmap into an actionable backlog for delivery prioritizing to meet the project deadlines.
• Conduct Market Research for product success and ensuring success on data driven factual for tracking product adoption.
• Work collaboratively with teams to research, analyze and document PSS functional requirements, use cases and supporting business rule for distribution strategy.
• Excellent time management skills, follow up to coordinate with various stakeholders of the project team members.
• Coordinate requirements walk through and sign offs with stakeholders to ensure that documentation portrays business needs.
• Monitor and track revenue performance of the various distribution’s platforms. Analyze booking trends and work with stakeholders to increase conversions.
• Closely work with implementation team for integration and work with vendors, internal and external teams to resolve any issues with the provider.
Requirements
• 15+ years of experience in Airline domain
• Deep subject matter expertise in Airline reservation system,Ticketing,DCS and related areas.
• Understanding of legacy PSS systems would be an advantage
• Business and data analysis with a focus on the airline domain -Amadeus Altea,Sabre experience preferred.
• Knowledge of Change management and Project implementation in the Airline industry.
• Experience in Agile teams and managing stakeholder relationships.
• Excellent communication skills
• Proficiency in MS Excel, Documentation and Presentation is a must.
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At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status.
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