Lead Product PSS

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Job Posting Start Date: 3 Dec 2024

Location: Gurgaon, HR, IN

Company: InterGlobe Aviation Ltd

IndiGo is India’s largest and most preferred passenger airline and amongst the fastest growing airlines in the world.
We have a simple philosophy: offer fares that are affordable, flights that are on time, and provide a courteous and hassle-free travel experience across our unparalleled network. We show that low cost does not mean low quality. With our fleet of over 320 aircraft, we operate well over 2000+ daily flights, connecting over 118 destinations (of which 32 international), welcoming 100 million customers on board last year. We have an industry leading on-time performance and one of the highest customer NPS in the Indian market. At IndiGo, we will continue to extend our scope, by spreading our wings internationally, developing from a domestic carrier to a global aviation giant.

Job Description

Job Summary:

As a product manager, you will play a pivotal role in defining and driving the vision, strategy, and execution of our aviation-related products. You will work closely with cross-functional teams to ensure our products meet the evolving needs of the aviation industry and exceed customer expectations.

Key Responsibilities:

  • Product Strategy: Develop and communicate a clear product strategy and vision for aviation-related products, aligning them with the company's goals and market needs.
  • Market Research: Stay informed about industry trends, competitive products, and customer feedback to identify opportunities and challenges in the aviation domain.
  • Product Roadmap: Create and maintain a product roadmap that outlines key milestones, features, and release schedules, considering market dynamics and customer requirements.
  • Requirement Gathering: Collaborate with aviation industry experts, customers, and internal stakeholders to gather, prioritise, and document product requirements.
  • Product Development: Work closely with the engineering and design teams to ensure products are developed efficiently and meet quality standards. Make data-driven decisions to drive product development.
  • Launch and Go-to-Market: Lead product launches, including defining go-to-market strategies, creating marketing materials, and coordinating with sales and customer support teams.
  • Performance Analysis: Continuously monitor product performance, gather feedback, and use data analysis to make improvements, increase customer satisfaction, and drive product adoption.
  • Cross-functional Collaboration: Collaborate with various departments, including Finance, Operations, and Sales, to ensure successful product development and market adoption.

Qualifications:

  • Bachelor's degree in a relevant field (MBA or advanced degree is a plus).
  • Minimum 5+ years of relevant experience required
  • Proven experience as a product manager in the aviation industry.
  • Excellent communication and leadership skills.
  • Data-driven decision-making and analytical skills.
  • Ability to prioritise, manage multiple projects, and meet deadlines.
  • Proficiency in project management and collaboration tools
  • Strong problem-solving abilities and a customer-centric approach

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connection with all our customers. Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their, but not limited to, gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, persons with disabilities, nationality, age, marital and maternity status. 

IndiGo does not charge fees for Job Interviews, Registration, Verification or Offer Letters. All Official communication will be from verified IndiGo IDs (e.g., xxx@goindigo.in). Please report any fake job offer to eco.goindigo.in