Manager - Internal Audit (Quality Analyst)
Job Posting Start Date: 6 Jan 2025
Location: Gurgaon, HR, IN
Company: InterGlobe Aviation Ltd
Job Description
We are looking for an Internal Auditor to add value and improve our Customer experience operations by bringing a systematic and disciplined approach to risk management, control, and governance processes. The candidate must possess good communication ability and a sound judgement.
Responsibilities:
· Perform and control the full audit cycle of customer interactions including service voucher management, NEFT, Wallet Management pilferage control management and compliance w.r.t. applicable directives and regulations laid out by IndiGo.
· Obtain, analyze and evaluate financial documentation and determine scope of improvement.
· Preparing compliance reports to ensure that everything has been done correctly according to rules set by industry standards.
· Act as an objective source of independent advice to identify loopholes and recommend risk aversion measures and cost savings
· Maintain open communication with management and external audit committee.
· Document process and conduct follow up audits to monitor management’s interventions
· Engage in continuous knowledge development regarding amends in rules, regulations, best practices, tools, techniques and performance standards.
Requirements and skills:
· 8-10yrs experience as Internal Auditor or Auditor
· Advanced computer skills on MS Office, accounting software and databases
· Ability to manipulate large amounts of data and to compile detailed reports.
· Proven knowledge of auditing standards and procedures, laws, rules and regulations
· High attention to detail and excellent analytical skills
· Sound independent judgement
· Experience in Hospitality or the Retail Industry will be an added advantage
'At IndiGo we are committed to fostering an inclusive and equitable workplace. All employment decisions are made solely on the basis of merit and qualifications, without regard to a candidate’s gender, race, color, religion, caste, creed, ethnicity, language, sexual orientation, marital status, maternity status, disability, or social and economic background’